How to see the printer print queue

The principle of using the printer is described in detail in the instructions and should not cause difficulties, but sometimes users experience problems. One of these is the freezing of the program and the status of the print queue. In order to properly restore work, it is necessary to make certain manipulations. We will tell you more about this later.

First you need to figure out what the print queue is and where it can be viewed on a Windows computer. As the name implies, this option allows you to see a list of documents that were launched and sent for printing, as well as adjust the sequence of printing. In order to find the appropriate menu and make regulation, you must perform the following steps:

  1. Connect the computer and printer to the network, make sure that you have the software and drivers when connecting.
  2. Go to the main menu of the system by pressing the start key or the corresponding button on the keyboard.
  3. After that, you can use the search bar and enter the name of the necessary section "Printers and Scanners" or follow the path to the device. For the second option, you will need to enter the "Control Panel", then in "Devices and Printers".
  4. From the proposed options, select the "Printer" tab, find the name of your model of equipment.
  5. Select the desired item from this category, click on it. From the proposed list of actions, click on the "View print queue" function.

In some operating systems, the path to the specified action may slightly differ from the one described above (it may be called differently or located in another section of the menu and parameters). It is worth considering the features of the printer during its operation. Check with consultants in advance or on the company's official page.

IMPORTANT! Sometimes there may not be a problem. On some models, the process of downloading and preparing the file for printing takes some time. Wait a few seconds before you start troubleshooting.

If the queue was filled incorrectly, or you need to quickly quit and cancel the queue, you should use the following algorithm:

  1. Follow all the steps above in order.
  2. Next, select the "Clear print queue" value.
  3. If this action did not help to fix the situation, you need to go into the administration settings and stop the print manager. To do this, go to the system and security through the control panel, and then to the administration.
  4. At this point, select "Services." From the list that appears, right-click on the dispatcher and select the "Stop" action.
  5. After that, restart the computer, turn on the printer again, try printing the document. Everything should work properly.

Typically, the proposed method is suitable for all types of operating systems. If the problem persists, you may need to contact the service center or call the wizard.

IMPORTANT! Keep the warranty card, do not repair or disassemble the device yourself.

In some cases, the cause of the failure can be determined and eliminated independently. Check the equipment for the following items:

  1. Lack of connection to a power source, or incorrect connection to a computer.
  2. A different printer is set in the printout settings.
  3. Problems with paper jams, lack of ink for printing.
  4. Software crash or system overload during long work.
  5. The driver is missing, or its old version is installed.

You can fix all this yourself, in case of more serious malfunctions it is worth contacting a specialist.

Watch the video: How to Clear the Printer QueueSpooler In Windows 7810 (April 2024).

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